How to powercycle Cozmo

If you are having an issue with Cozmo, power-cycling him may help resolve the issue. Step-by-step "how to power-cycle Cozmo" guidelines are provided below.


My Cozmo has a backpack button

  1. Take Cozmo off his charging platform
  2. Press and hold his backpack button for 5 seconds
  3. Place Cozmo back on his charging platform

My Cozmo does not have a backpack button

  1. Take Cozmo off his charging platform
  2. Unplug the adapter from the socket but leave the USB cable plugged into the adapter
  3. Place Cozmo on his charging platform and wait until his light goes off
  4. Take Cozmo off his charging platform again
  5. Plug the adapter back into the socket
  6. Place Cozmo back on his charging platform

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